Books @ Work: The Five Dysfunctions of a Team

The Five Dysfunctions of a Team by Patrick Lencioni.

A new CEO, brought in for a turnaround, must determine how to get her dysfunctional leadership team to collaborate effectively in this fable about a high-tech company.

Lencioni’s premise is that only vulnerability can build the relationships that foster the kind of trust necessary to effectively solve pressing issues.

In addition to Vulnerability-based Trust, the other pieces of this intervention include:

Healthy/Productive Conflict: all about debating important issues, rather than engaging in mean-spirited personal attacks.

Committment: having clarity about decisions and taking necessary next steps with buy-in from all members of the team.

Accountability: using appropriate feedback to ensure that everyone keeps up with their responsibilities.

Results: Ensuring that the team is focused on collective results and shared goals.